Privacy Policy

Cerebro Creations ("we", "us") operates cerebrocreations.com and provides marketing and AI services. This policy explains what information we collect and how we use it.

Information we collect

We collect information you give us directly: your name, business name, email address, phone number, and whatever you tell us about your business when you contact us by phone, text, email, our website forms, or our website chat. We also collect standard website analytics such as pages visited and general location.

How we use it

We use your information to respond to you, provide the services you ask for, send service updates about work we are doing for you, and improve our website. We do not sell your information.

Mobile information and text messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you call or text our business phone number, we may reply by text to continue helping you. Message frequency varies and depends on your conversation with us; most people receive fewer than five messages per request. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or HELP for assistance. Opting out of text messages does not affect any other service we provide to you.

Artificial intelligence

Our phone line and website chat use an AI assistant to answer questions and route requests to our team. Conversations may be recorded or transcribed so we can follow up accurately and improve service. The assistant identifies itself as an AI when asked.

Sharing

We share information only with service providers who help us operate our business, such as our phone, messaging, hosting, and analytics providers, and only so they can perform those services for us. We may disclose information if required by law.

Retention and security

We keep information for as long as needed to serve you and meet our legal and accounting obligations. We use reasonable safeguards to protect it, though no method of transmission or storage is completely secure.

Your choices

You may ask us to correct or delete your information, or to stop contacting you, at any time by emailing rafa@cerebrocreations.com. California residents may have additional rights under the CCPA, including the right to know what personal information we collect and to request its deletion.

Children

Our services are not directed to children under 13 and we do not knowingly collect their information.

Changes

We may update this policy and will change the date at the top when we do.

Contact

Cerebro Creations
rafa@cerebrocreations.com
(951) 233-0786